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User Management FAQs

What are the differences between user types in Conductor?

There are three different user types in Conductor: Admin, Standard, and Read-Only.

Admin users may:

  • Configure accounts and web properties, such as integrating analytics, adding comparison web properties, and archiving web properties.
  • Track keywords and topics and prompts.
  • Configure tools and connections (such as keyword groups, page groups, and integrations).
  • Review data in reports.
  • Administrate the users that belong to the accounts they manage.

Standard users may:

  • Perform any task an Admin user can, except administrating users.

Read-Only users may:

Do everything else not covered above, including:

  • Create and edit drafts in Writing Assistant.
  • Review data in reports and Workspaces.
  • Build and organize Workspaces.
 
 

How many users can I add to Conductor?

There is no limit to the number of users you can add to your account. Consider adding users from any team that could find value in Conductor's reports and content and optimization resources. 

 
 

Can I resend a user's initial log in email?

Yes. Refer to the Resend a User's Initial Setup Email section in the User Setup article to learn how.

 
 

How can I know which of my users have 2FA or SSO enabled?

You can review the Secured column in the Users table to review which of your users have two-factor authentication or single sign-on enabled.

You can filter and sort the table by this column, and can export it as well.