Workspaces FAQs

There are several things you can do to make the most useful and relevant workspaces in Conductor. Learn all about them in our Conductor Community Learning Library.

You can add up to 50 widgets to a Workspace.

If a Workspace exceeds a certain size, it can experience a time-out when you attempt to export it or when Conductor attempts to deliver it. Unfortunately, there is no way to determine the exact point at which a Workspace is too large to export. However, widgets with the following traits are considered too large:

• Widgets with tables that include over 50 rows of data.
• Widgets that reference data over a large period of time, such as 20 weeks or more. 

If your Workspace is times out, we recommend splitting your Workspace into smaller reports. To do this you can copy your original Workspace and remove the relevant widgets from each. Doing so allows you to have two parts of the Workspace with widgets equally distributed among each part.

You can export Workspaces only if all widgets in the constituent widgets can display data. Widgets with incomplete data can include:

• Custom widgets that reference images that are no longer accessible.
• Widgets that reference keyword groups or page groups that no longer exist.
• Widgets that reference data from an analytics integration. If an integration is no longer active, Conductor cannot retrieve data and thus we are not able to display data.

Conductor sends scheduled reports in batches throughout the day you've scheduled the report to be sent. If you don't receive the report right away, it's likely your report will be included in a later delivery.

If your report has not been delivered, you can export the Workspace as a PDF. If you cannot export the PDF, please refer to the following FAQ that provides more details: Why can’t I export my Workspace as a PDF?

Yes. You can enter any email address in the form for setting up scheduled reports.

You might observe the following error message in the place of a custom widget in a Workspace PDF: "This widget is unavailable in PDF format because it exceeds the maximum size constraints. Please make it smaller or consider dividing the content across multiple widgets."

This occurs when a custom widget contains content that is too large appear within the constraints of the PDF page.

You can distribute the items in the affected custom widget into separate custom widgets until they appear in your export. The recommended maximum width and height for content is approximately 1,000 pixels.

Conductor might not support the type of content you embedded. Refer to the How do I embed different media into a custom widget? FAQ to find out what type of embedded content Conductor supports.